Category "Business"

  • Feedback: Giving, Receiving, and Using

    We all experience feedback in our work and personal lives. When someone shares an opinion about our performance and behavior, it is feedback. When the feedback is negative, we call it criticism.
  • Train the Trainer: Training Tactics

    Training includes acquiring new knowledge, skills, and behaviors while focusing on vocational and practical competencies. Training can be led by trainers who develop and carry out training daily or by subject matter experts brought in to train on specific topics and skills. Regardless of who conducts the training, trainers need to understand how to develop successful programs. This course discusses adult education, trainer competencies, and tactics for facilitating training effectively.
  • Train the Trainer: Training Skills

    Training provides a setting for adults to acquire new knowledge, skills, and behaviors with a focus on vocational and practical competencies. Training is led by professional trainers who spend their jobs focusing on developing training programs, but it is also led by subject matter experts who train on specific job skills. Regardless of who conducts the training, trainers need to understand dynamics of developing and presenting material in a successful method. This course discusses how trainers can hone their communication, feedback, questioning, presentation, and instructional skills.
  • Essentials of Emotional Intelligence

    When we hear the word intelligence, most of us think of our IQ scores.
  • How to Run a Business Meeting

    Business meetings provide the opportunity for groups to gather to discuss, plan, and identify gaps in organizational goals.
  • Public Speaking and Presentations

    The ability to speak confidently and convincingly in public is a valuable skill to have in both the business world and private life. In fact, the top things employers seek in a new hire are good verbal and written communication skills. Many people experience stress when they have to speak in public, but planning for success and building structure around the speaking engagement increases self-confidence and reduces speaking anxiety. This course discusses public speaking and presentations and gives a step-by-step process for creating a speech for any occasion.
  • Business Writing Basics

    From simple e-mails to formal letters, business professionals regularly compose documents that educate, persuade, inform, or enlighten others. There are many types of business documents, some very specific to an industry while others are common across all industries. Some of the common types of documents include memos, letters, reports, and emails. This course discusses the components of business writing and explains how to write these basic documents.
  • Business Grammar Basics

    From simple e-mails to formal letters, business professionals will need to compose documents that educate, persuade, inform, or enlighten others. Writing is an essential element of business communication. By the time most of us get through grade school, high school, and college, we feel like we have the basics of writing down pat. However, we still see basic grammar mistakes in the workplace. In a business setting this can be a problem, because others are making judgments about us and are forming opinions based on how we write.
  • Financial Management For Lay People

    Finance is the discipline of evaluating investments and raising capital to fund those investments. Financial decisions are everywhere in our lives, and it is important to understand both how to make those decisions as well as their impact. This course covers the basic principles of finance for the lay person in order to be able to apply them in their daily life.
  • Personal Stress Management

    For many people, simply hearing the word “stress” increases their heart rate, blood pressure, respiration, and anxiety level.  Regardless of one’s place in the world, all people face many difficulties every day that can cause them stress.  But stress is not a thing; rather, it is how the body responds to things, called stressors.  Stressors cannot really be eliminated, but people can learn to manage their own response to everyday stressors, leading them to a healthier body and a more positive outlook on life.  This course discusses stress, the impact personal stress has on